Privacy Policy
Effective Date: 01/20/2025
Trim Merchant Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, including through our website, SMS communications, and customer service channels.
1. Information We Collect
We may collect the following types of information:
– Contact Information: such as your name, email address, phone number, and business information.
– Transactional Information: details related to your purchases, inquiries, or service usage.
– Communication Data: records of correspondence via email, text message, or phone calls.
– Technical Data: including IP address, browser type, operating system, and site usage statistics.
2. How We Use Your Information
We use your information to:
– Provide services and support
– Respond to your inquiries
– Send account notifications
– Improve our website and offerings
– Comply with legal obligations
3. Data Sharing
– Customer data is not shared with third parties for promotional or marketing purposes.
– Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
– We may share limited information with service providers only as necessary to operate and support our business, and only under strict confidentiality agreements.
4. Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Trim Merchant Solutions (415-695-4515) regarding account notifications and customer care.
– Consent is not a condition of purchase.
– Message frequency varies.
– Message and data rates may apply.
– You can reply STOP to unsubscribe at any time or HELP for assistance.
– You may also contact us at 415-695-4515 or Info@bytrim.com.
– Mobile opt-in information is never shared with third parties.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or mobile networks is 100% secure.
6. Your Rights and Choices
You have the right to:
– Access or correct your personal information
– Opt out of communications
– Delete your data, subject to legal retention obligations
To exercise any of these rights, please contact us at john@bytrim.com.
7. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will revise the effective date at the top of this page. Your continued use of our services constitutes your agreement to the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Trim Merchant Solutions
Phone: 415-695-4515
Email: Info@bytrim.com
Website: https://www.bytrim.com